# Aurora SendCloud

> Aurora SendCloud is an AI-optimized email delivery platform serving 200,000+ enterprises with 99.61% delivery rate, offering Email API, Email Marketing, SMS, WhatsApp, and white-label AI editor plugin for global multi-channel communication.

Key facts:
- Founded in 2014, Hong Kong-based (Sedona Limited)
- 200+ countries and regions covered
- 3 global data centers (SG, US and HK)
- ISO 27001 certified
- 24/7 real-time monitoring
- End-to-end encryption
- 1.8 billion+ messages delivered monthly
- 34.29% average open rate, 7.31% average click rate


## Core Features

### Email API
**Summary**: The Email API page provides comprehensive documentation and features for integrating transactional email capabilities into applications. It supports both REST and SMTP protocols with real-time tracking and automatic retry mechanisms.

**Key Points**:
- RESTful API and SMTP support
- Real-time delivery tracking
- Automatic retry for failed deliveries
- Webhook notifications for events
- Support for attachments and templates
- Rate limiting with enterprise scaling options

- [Email API](https://www.aurorasendcloud.com/email-api): Integrate transactional email delivery into your applications

### Email Marketing
**Summary**: The Email Marketing page details AI-optimized marketing campaign features including personalized content, A/B testing, and campaign analytics to improve engagement and conversions.

**Key Points**:
- AI-powered content optimization
- A/B testing for subject lines and content
- Personalization with dynamic merge tags
- Campaign scheduling and automation
- Detailed engagement analytics
- Integration with CRM platforms

- [Email Marketing](https://www.aurorasendcloud.com/email-marketing): Create and optimize email marketing campaigns with AI

### Email Content
**Summary**: The Email Content page provides tools and resources for creating professional email templates with drag-and-drop editing, pre-built templates, and content personalization features.

**Key Points**:
- Drag-and-drop template editor
- Pre-built templates library
- Dynamic content blocks
- Responsive design preview
- HTML and plain text support
- Template version history

- [Email Content](https://www.aurorasendcloud.com/email-content): Create and manage email templates


### Deliverability
**Summary**: The Deliverability page offers tools and resources to monitor and improve email deliverability rates, including IP reputation tracking, authentication protocol management, and spam analysis.

**Key Points**:
- IP reputation monitoring
- SPF, DKIM, DMARC setup guides
- Spam score analysis
- Blacklist monitoring
- Deliverability reports
- Authentication troubleshooting

- [Deliverability](https://www.aurorasendcloud.com/deliverability): Email deliverability optimization and monitoring

### Email Analytics
**Summary**: The Analytics Report page provides comprehensive email performance analytics with real-time dashboards, customizable reports, and insights into delivery, open, and click-through rates.

**Key Points**:
- Real-time analytics dashboard
- Customizable report generation
- Delivery rate tracking
- Open and click-through rate analysis
- Bounce rate monitoring
- Conversion tracking

- [Analytics Report](https://www.aurorasendcloud.com/analytics-report): Comprehensive email performance analytics


### User Tracking
**Summary**: The User Tracking page details advanced tracking capabilities including Google Analytics integration, user behavior monitoring, and conversion funnel analysis.

**Key Points**:
- Google Analytics integration
- User behavior tracking
- Conversion funnel analysis
- Custom event tracking
- Click tracking
- Engagement metrics

- [User Tracking](https://www.aurorasendcloud.com/tracking): Track user behavior and conversions with Google Analytics integration


### SMS Services

**Summary**: The SMS Overview page provides an introduction to Aurora SendCloud's SMS messaging services, highlighting features, pricing, and use cases.

**Key Points**:
- Global SMS delivery
- Transactional and marketing SMS
- High deliverability rates
- Competitive pricing
- Easy integration

- [SMS](https://www.aurorasendcloud.com/sms): Learn about SMS messaging services


#### SMS API
**Summary**: The SMS API page provides documentation for integrating SMS messaging capabilities, supporting global delivery across 190+ countries with high reliability.

**Key Points**:
- RESTful SMS API
- Global coverage (190+ countries)
- Real-time delivery status
- Support for Unicode characters
- SMS scheduling
- Delivery receipts

- [SMS API](https://www.aurorasendcloud.com/sms-api): Integrate SMS messaging into applications

#### SMS Content
**Summary**: The SMS Content page offers tools for creating and managing SMS campaigns with personalization, scheduling, and template management features.

**Key Points**:
- SMS template management
- Personalization tokens
- Campaign scheduling
- Character count optimization
- Multi-language support
- Template library

- [SMS Content](https://www.aurorasendcloud.com/sms-content): Create and manage SMS content

#### SMS Analytics
**Summary**: The SMS Analytics page provides comprehensive reporting on SMS campaign performance including delivery rates, open rates, and engagement metrics.

**Key Points**:
- Delivery rate tracking
- Message status reports
- Engagement analytics
- Campaign comparison
- Real-time reporting
- Export capabilities

- [SMS Analytics](https://www.aurorasendcloud.com/sms-analytics): Analyze SMS campaign performance


### WhatsApp Business

**Summary**: The WhatsApp Business page explains the official WhatsApp Business API integration, enabling businesses to send notifications and provide customer support through WhatsApp.

**Key Points**:
- Notification messaging
- Customer support capabilities
- Message templates
- Delivery tracking
- Compliance with WhatsApp policies

- [WhatsApp Business](https://www.aurorasendcloud.com/whatsapp): Integrate WhatsApp Business messaging


## AI Email Editor (Editor Plugin)
**Summary**: The AI Email Editor (Editor Plugin) page introduces Aurora SendCloud's white-label AI-powered email design and content creation tool. It enables businesses to convert brief descriptions into context-smart, editable emails through managed AI technology, providing a complete email creation layer for end users with developer resources available before sign-up.

**Key Points**:
- White-label email editor plugin
- AI-powered design and content creation
- Convert briefs to editable emails automatically
- Managed AI technology with context understanding
- Complete email creation layer for your users
- Developer resources available pre-sign-up
- API integration support
- Customizable templates and branding
- Multi-language content generation

- [AI Email Editor](https://www.aurorasendcloud.com/editor-plugin): White-label AI email editor plugin for your platform

---


## Resources


### Blog 
**Summary**: The Blog page features industry insights, best practices, product updates, and educational content about email marketing and deliverability.

**Key Points**:
- Industry trends and insights
- Email marketing best practices
- Deliverability tips
- Product announcements
- Case studies
- Expert articles

- [Blog](https://www.aurorasendcloud.com/blog): Industry insights and best practices for email delivery 
- [Email Delivery](https://www.aurorasendcloud.com/blog/category/email-delivery): Expert guides on DNS, sender reputation, spam filters, and inbox placement optimization
- [Email Marketing](https://www.aurorasendcloud.com/blog/category/email-marketing): Actionable tactics on lifecycle automation, campaign psychology, and conversion optimization
- [Industry Insight](https://www.aurorasendcloud.com/blog/category/industry-insight): Data-backed perspectives on global email and martech landscape, policy shifts, and emerging technology
- [Product News](https://www.aurorasendcloud.com/blog/category/product-news): Product releases, feature updates, and implementation guides from the product team
- [Strategies](https://www.aurorasendcloud.com/blog/category/strategies): Playbooks for high-growth teams with success stories and ROI numbers


### API Documentation
**Summary**: The API Documentation portal provides comprehensive technical documentation for integrating Aurora SendCloud's email, SMS, and WhatsApp services.

**Key Points**:
- HTTP API reference
- SDK documentation
- Integration guides
- Code examples
- Webhook documentation
- Error handling guides

- [API Documentation](https://docs.aurorasendcloud.com/): Comprehensive API reference and integration guides
- [Quick Start](https://www.aurorasendcloud.com/docs/quickstart): Get started in 5 minutes
- [Onboarding Guide](https://docs.aurorasendcloud.com/docs/onboarding): Guide to setting up and getting started sending emails in Aurora SendCloud
- [Email Marketing Guide](https://docs.aurorasendcloud.com/docs/email-marketing-overview):Easy-to-use marketing modules provide the tools you need to grow your business
- [API Reference](https://docs.aurorasendcloud.com/reference/api-overview): Complete RESTful API documentation with code examples
- [SMTP Guide](https://docs.aurorasendcloud.com/reference/api-overview#/smtp-integration): SMTP configuration and best practices
- [Webhook Guide](https://docs.aurorasendcloud.com/reference/webhook): Real-time event notifications

---


## Company Information

### About Us
**Summary**: The About Us page provides company background information including mission and corporate values.

**Key Points**:
- Company history (founded 2014, Hong Kong-based Sedona Limited)
- Mission and vision
- Corporate values
- Office locations: Suite 6503, 65/F, Central Plaza, 18 Harbour Road, Wan Chai, Hong Kong
- Contact: support@aurorasendcloud.com


- [About Us](https://www.aurorasendcloud.com/about): Learn about Aurora SendCloud

### Pricing
**Summary**: The Pricing page details service plans and pricing options for different business needs, from free trial to enterprise solutions.

**Key Points**:
- Free trial available
- Tiered pricing plans
- Pay-as-you-go options
- Enterprise custom pricing
- No hidden fees

- [Pricing](https://www.aurorasendcloud.com/pricing): View service plans and pricing

### Contact

**Summary**: The Contact page provides contact information for sales inquiries, support requests, and general questions about Aurora SendCloud services.

**Key Points**:
- Need help developing a sending strategy
- Experiencing an issue sending emails
- Consulting on how to use features
- Want to get custom pricing
- Need expert guidance on integration
- Phone support
- WhatsApp support
- Telegram support

- [Contact Us](https://www.aurorasendcloud.com/contact): Get in touch with our support team

---

## Legal Information

### Privacy Policy
**Summary**: The Privacy Policy page explains how Aurora SendCloud collects, uses, and protects user data, ensuring compliance with GDPR and other privacy regulations.

**Key Points**:
- Data collection practices
- Data usage policies
- User rights
- GDPR compliance
- CCPA compliance
- Data security measures

- [Privacy Policy](https://www.aurorasendcloud.com/legal/privacy-policy): Understand data privacy and protection policies


### Terms of Service
**Summary**: The Terms of Service page outlines the legal agreement between Aurora SendCloud and its customers, including service terms, responsibilities, and limitations.

**Key Points**:
- Service terms and conditions
- Customer responsibilities
- Service limitations
- Payment terms
- Termination policy
- Limitation of liability

- [Terms of Service](https://www.aurorasendcloud.com/legal/terms-of-service): Service terms and conditions


### Cookie Policy
**Summary**: The Cookie Policy page explains the use of cookies and similar tracking technologies on the Aurora SendCloud website and services.

**Key Points**:
- Cookie types used
- Cookie purposes
- User consent options
- Cookie management
- Third-party cookies
- Data retention

- [Cookie Policy](https://www.aurorasendcloud.com/legal/cookie-policy): Understand cookie usage and consent policy

---

## Key Advantages
**Summary**: Aurora SendCloud's delivery approach maximizes every opportunity to connect, ensuring each message finds its mark through intelligent, high-integrity routing.

## Key Advantages

### Scale & Trust
- 200,000+ enterprise customers worldwide
- 1.8 billion+ recipients reached
- 99.61% average delivery rate (2024 data)
- 34.29% average open rate, 7.31% click rate

### Technical Excellence
- ISO 27001 certified
- 3 global data centers
- 24/7 real-time monitoring
- End-to-end encryption

### AI-Powered Optimization
- Automatic deliverability optimization
- Smart content personalization
- Real-time analytics and reporting

### Unified Multi-Channel
- Email, SMS, and WhatsApp in one platform
- White-label editor plugin
- 200+ countries coverage